: TH 
Services Level Agreement
JasTel presents customers with Service Level Agreement standards which will guarantee service quality and stability to ensure customer’s business continually and highest satisfaction.
Service Availability guarantee
| – IPLC/ IEPL – IIG(IP VPN, Global IP Transit) – Metro Network |
: 99.90% : 99.95% : 99.95% |
Facility up time guarantee
| – Co-Location | : 99.99% |
